About Us
Products and Services
FAQs
Whether you are implementing a formal means of debt recovery for the first time, or seeking to upgrade your existing supplier, your decision is an important one. Austral specialises in assisting organisations with debt collection solutions designed to maximise net return.
Austral's successful performance over many years is a result of its constant focus, flexibility to changing market and industry needs and demonstrated expertise in the core activity of debt collection.
As a wholly owned subsidiary of QBE Insurance Group, Austral draws on the strength, resources and expertise of its parent company.
A unique combination of experience in the debt collection industry, highly skilled people and access to technological and financial resources from one of Australia's largest insurers, enables Austral to deliver tailored solutions that comply with all legislative, regulatory and licensing requirements to organisations in B2B, government, banking and finance, medical, education, insurance and property sectors.
Open Monday - Friday
Credit Reviews, Debt Ledger Management, Field Calls, Investigations, Invoicing, Legal Action, Letters of Demand, Process Serving, Skip Tracing
Solicitors
Business, Commercial, Industrial, Insurance, Medical, Private
Accredited, Australia Wide, Australian Operated, Australian Owned, Delivery, Examinations, Free Consultations, Insurance Claims, Insured, International, ISO, Licensed, No Recovery No Commission, Online Services, Quotes, Registered
Business Law
Outstanding Receivables, Collection Agencies, Outstanding Matters, Debt Collection, Debt recovery, Bad Debts, Overdue Accounts, Collection Services, Credit Management, Trade Debtors, Mercantile, Mercantile Agents, Debt Collection Services, Rate Recovery, Receivables Managent Services, Receivables Management, Debt Management, Debt Recovery Services
Austral Mercantile Collections uses agents to conduct field calls on its behalf. Our agents are fully licensed, highly skilled and with many years of experience in this field. Our agents work in partnership with us and share our same values and complement our vision to be the best provider of debt collection services in Australia.
Where necessary, Austral will arrange insolvency proceedings to ensure assets are secured before they are siphoned away. We will promptly arrange the lodgement and service of Bankruptcy, Wind - Up and other relevant documents on your behalf.
Yes. We offer solutions for organisations in B to B, government, banking & finance, medical, education, strata, insurance and utilities.